Thank you dear @abigail-dantes for your warm regards,

When dealing with conflict, veryone has his own reasoning which usually is driven by his priorities, empathy here works only when you rephrase the sayings and actions of one in such a way that become more meaningful to the other, so he can see from the other one perspective.

Some people lose touch with themselves when they put themselves in others shoes, others may be more balanced, while others can help without being affected by the emotional states of those who are helping. So there is no general answer to whether empathy is harmful or not as everyone has to decide for himself based upon how empathy affects him and those who are close to him.

The final thing I would like to add is that judging, comparing people upon how empathic they are without understanding how sensitive they are regarding empathy is quite unfair.