Poloniex - A thug
@sidwrites I am not gonna write a big ass story about why poloniex is a thug but I will just tell u that If u wana withdraw your altcoins from polo then dont even think about cause it will be withdrawn from ur acount but u will never recieve it so it will be better if u just sell your altcoin for btc
Withdraw btc
Exchange it for altcoin from shapeshift.io or changer.com
Dont waste your time for the reply from support team cause they never reply.
Be safe
I have withdrawn altcoins many times from poloniex .... never had a problem. I do know their support team is weeks behind - i hope they get your problem sorted out.