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RE: Aloft @ Panama – SPG Life – Platinum gift
In my opinion, this plate is really treat on Welcome and everything placed in an way that, it automatically reflecting the pleasing effect in our eyes. Many hotels have their own way to welcome some give sweets and some give the free passes for some stuff but, this gesture is so welcoming and once we treated like this then for sure an bonding born and this way long term relationships are maintained, and i definitely believe that this process will help in the Customer Retention Programme. Thanks for sharing your experience with us and wishing you an great day. Stay blessed. 🙂
Indeed, different hotels have different ways to make us feel more "at home." At the Sheraton next door during the turndown service you get little chocolates like you said, which is also common at the St. Regis and at some Marriotts. Although to be honest my best experiences have been with Le Meriden and with St. Regis. Le Meriden has some fancier treats with hand written notes while the St. Regis even got me tickets to a local concert once in Houston! Too bad I don't get that spoiled anymore though.
Great to hear more from you. Thank you. 🙂