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RE: Purchasing ONT thru Neon wallet not working! Bounty 1 SBD
Iam also having same isssue. hi so i created my wallet on version 0.0.6 and have the private key and encrypted key written down. i also had it save to my wallet on my laptop but my laptop did an update and has forgotten my wallet on the neon wallet. my private key and encrypted key only work on version 0.0.6 but do not show my balance is there anyway i can get my computer to remember these files so i can access my wallet in a later versions? as my private key and encrypted key are not valid on later version as i don't think the are long enough. if any one can help me fix this would be much help and appreciated
@sarah.taylor Hi sorry to hear about your issue. This is the one part about cryptocurrency that I think we can all agree that we hate it soon as you lose your private key or password you're pretty much up a creek without a paddle I don't know if you can recover those but what I was going to tell you is it as long as you still have the hard drive you might be able to go to like a data recovery company yes it's expensive but they might be able to get it for you I don't know how much Neo you have in there though so it could be up to you