Hello! 😊 I love your insights on customer service and the importance of empathy in resolving issues. Your approach to hiring and expanding your sound rental business is impressive! 🎤 It's great that you're considering the potential for growth while maintaining quality service. Also, your creative marketing strategies, like offering freebies and engaging with clients during holidays, are fantastic ideas to build loyalty. Wishing you much success in your entrepreneurial journey! 🌟