Great post.
This kind of material would have made a difference 21 years ago when I started working at the English department at the Universidad de Oriente.
I recently quit my job there, mostly because of the general crisis in the country, low salary and terrible working conditions (infrastructure looted by criminals, etc). But, even if that had not happened,I think I would have quitted all the same.
Other issues were making working at this university a torturous task.
One big issue: lack of leadership
From heads of departments to deans and university presidents, it was difficult to guess what direction they wanted the university to go and what role we were supposed to play. That did not help channel the usual issues you find in a competitive academic environment.
Ultimatelly, it even stopped being competitive, at least academically.
I think you have done a great job mapping out the ramifications of poor interpersonal relationships at work and the importance of getting along with everybody.
It's hard, though. Most people usually have to find a middle ground between being authentic and being accepted. There is some level of theatricality that must be put to use if harmony is to be fostered.
The university got itself destroyed eventually. They will need tips like this if they plan to rebuild it.