SteemPay is stuck on getting user info and doesn't load anything after.

in #utopian-io7 years ago (edited)

Expected behavior

The app is expected to generate the user info and run after given the details of the account.

Actual behavior

After filling in the username and password the app loads until "generating user info" and then it's stuck on it.

How to reproduce

  1. Open the app.
  2. Fill in your username and password.
  3. The app will start loading and then it is stuck on "generating user info."
  • App: SteemPay v1.1.4
  • Operating system: Android Nought (7.0)
  • Device: Motorola Moto g5 plus

Recording Of The Bug

20180410_102540.gif



Posted on Utopian.io - Rewarding Open Source Contributors

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Hi @earlpayton, This contribution can not be verified as we believe that the project owner is aware of this behavior and knows the root cause of this malfunction. Judging from his comment to this report which is somewhat similar to yours, The PO is yet to fix the issue and until its fixed, similar issues might come up having same root cause. Thank you for using utopian.


Need help? Write a ticket on https://support.utopian.io.
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[utopian-moderator]

Where can I see what the project owner is aware of?

This link is attached to my comment.

Here you go : https://github.com/kodaxx/steempay/issues/2#issuecomment-379529643

Same here. I've actually tried clearing the cache, reinstalling from play store as well as downloading the apk. None has worked. Is it a tenporary problem or what. Thanks

Thank you @starkemmy for helping us.can you tell us in which android version did you test this app?

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