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RE: ULOG #2 : Reaction Vs Response
There is nothing worse then the pain of a damaged tooth, and dragging out the treatment for the sake of preserving dignity - not really looking after the patients best interests I would say. Good idea about supplying them some appropriate trousers so others don't have the same troubles as you did.
It's also good to hear the offices are finally progressing well, that was another long struggle you could have done without.