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RE: A Note About Speeding Up Your Home Internet BroadBand Connection...
I worked for a telephone company for 2 years as a tech support representative. And my area of expertise was DSL connections as I had to troubleshoot and fix them over the phone... fun, fun... NOT! But a majority of the time is was due to old lines, bad signal to noise ratio, attenuation, and loop distance. When a technician would be dispatched to the field, they'd change the port the customer was receiving service through and sometimes it worked for a few days. Most of the time though the consensus was to replace the lines in the ground which wasn't financially viable for the telephone company.
I can imagine that would not be much fun, yes! In my case the distance is under half a mile from the exchange and other things had tested OK too. One engineer did say that some work was needed that would involve digging up the road and the report went 'missing' from British Telecom's system.. They tried to claim that it had never existed except that I had already been forwarded a copy of it from the ISP at my request ;)
I am still quite surprised at how untrustworthy the management appear to be there.