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RE: The help is always "Female":
Thought provoking stuff. Its been interesting watching this play out with Soul Machines - Auckland based AI company creating "emotionally intelligent artificial humans". There's been Jamie (female, ANZ Bank), Cora (female, NatWest Bank), Sophie (female, Air New Zealand) but also more recently Will (male, Vector). Will is also different in another way as he is designed as a teacher - teaching kids about energy - whereas the others are all customer service agents.
@mandysimpson tTanks so much for the excellent comment and the link to that corporation, I'll definitely share it with other colleagues that are doing research in this field, it's not my exact area of expertise, but ai seems to be bringing together a lot of disciplines to the research.