I have had so many discussions about AI's being good or bad, whether they are going to take our jobs or if our future will just be a big horrific episode of Black Mirror. I think humans adapt. AI's will not take our jobs, they will take jobs that take our time, just like assembling lines were automatized decades ago. We already see AI's working in customer service (you have an interesting AI on your blog as well). But that only means that instead of dealing with basic questions from customers, you have the time to focus on improving UX in much much more important ways.