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RE: Open Letter to Ned and Dan: You Badly Need a Communications/Community/Content Expert and I Hereby Nominate @stellabelle or @donkeypong For That Job
Wow what a read! So glad you wrote this and hope it gets the attention it deserves! Communication has been terrible here since day one. In my business I always say our clients who criticize are not our worst clients, they are our best clients because they give us an opportunity to improve our services to those who won't speak up, and ultimately make us stronger.