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RE: I've got the Power! (Poloniex released my funds!)
They answered my ticket after 5 months! Still no progress but I just posted about my shock and awe that they hired a human.
Congrats - keep your fingers crossed for me too!
post on their reddit. will probs get pushed through faster. i was pissed because they are processing new issues before fixing ones that are 5 months old.
i updated the support issue about 3 weeks ago asking for an update but as soon as i post on reddit. 8 hours later my coins are returned. and the support issue is closed