So, just to give you a little background: I joined steam today and this is my first comment on a thread/post. I am a developer myself and I've been in situations like these a lot of times.

I think both @cryptoctopus and you are right in your own place.

From @cryptoctopus's perspective: He is a user and looks like he has been on Steemit since July 2016, so his advice is valuable for making the platform better. Also, think from a user feedback perspective, all the comments on this post give you a perfect requirement and user story to include in the platform. In some sense or not, it is constructive criticism with a catchy headline ( which worked as well because it caught your and other users attention ). It also validates the fact that @cryptoctopus is a good Marketing strategist. :P

From your perspective: A lot of time, only engineers know what it takes to roll out bug-free features in a short amount of time with a small team ( I am not aware of the size developer community for steemit ).

So both of you are right just in different context.

Lastly: How can developers start contributing to steemit, is it completely open-source ?