Upvoted!

It's a good story and it reminds me of something that happened to me about 10 years ago.

I was front desk at a hotel and I checked in a husband and his wife. The husband was pleasant enough but the wife was grumpy and mean. It was very challenging interacting with her and I was very glad when they left the desk and went to their room.

About an hour later I saw the husband and he apologized about his wife's behavior. He told me that their son had recently died and that she was having a very hard time dealing with it.

He said that really she was normally a very nice person.

...His sharing that with me was a very good life lesson for me. The idea that we just don't know what's going on with someone. We don't know the path they took to meet us on this road in life. We don't know what challenges and pains they have faced and how it has shaped their minds and lives...

Even before this incident I would always do my best to be nice to people, but after this event I feel that I have greater understanding and patience with people in general.