This is utter bullshit. A bunch of confusing keys (public/private) are thrown, and once you lose the so-called holy grail password, then you can’t change anything. I tried to open another account with same email ID and phone number, but it won’t allow, as it is already ‘registered’. Then I tried to delete my account, and hell, even that is not possible. If they can’t fix it, then many users like me will be in a limbo situation. Until then, bye bye steemit.