No, Starbucks isn't cheating customers by adding ice to drinks, judge says

in #starbucks8 years ago

 It seems that Starbucks (SBUX) can put as much ice as it wants in your beverage.A  judge in California dismissed a case that accused the coffee chain of  under-filling its iced drinks, saying the plaintiff had "not alleged any  viable claims" against the company."If  children have figured out that including ice in a cold beverage  decreases the amount of liquid they will receive, the Court has no  difficulty concluding that a reasonable consumer would not be deceived  into thinking that when they order an iced tea, that the drink they  receive will include both ice and tea and that for a given size cup,  some portion of the drink will be ice rather than whatever liquid  beverage the consumer ordered," wrote Percy Anderson, the U.S. District  Judge presiding over the case in his dismissal of the lawsuit last  Friday.
In  addition, Anderson noted that the company's signage just lists the size  of the cups in ounces, but does not say how much liquid will be in the  cup."The  cups Starbucks uses for its cold drinks... are clear, and therefore  make it easy to see that the drink consists of a combination of liquid  and ice," Anderson wrote.A Starbucks spokeswoman told CNBC, "We are pleased with the court's decision and the judge's comments on the matter."
This  isn't the only ice-related lawsuit that Starbucks is facing. A woman in  Illinois also accused the company of over-icing its cold beverages.  That case has yet to be settled.In  both ice cases, Starbucks responded by saying that consumers who are  not satisfied with how their drink was prepared can ask for it to be  remade.
Another  class-action lawsuit was filed against the coffee chain in March, which  stated that Starbucks had been under-filling its hot lattes. 


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