Good evening @smartsteem
I've been using your services (upvoting) for some time already and I've been always satisfied with results.
Today I had my first painful experience, which seem to cost me some funds being lost. I've transferred 10 STEEM to your account and 2 minutes later I added another 20 steem. I waited then another few minutes to receive your upvote.
Unfortunatelly I only received upvote worth those 10 steem and my second transfer of 20 steem seem to be lost.
I'm not sure what could I possibly do to to receive back those funds. Hope you guys would be kind enough to look into my case.
Yours
Piotr