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RE: I have mixed feelings about the book "How To Win Friends And Influence People"
It's a very old school book, one of the first of it's kind that paved the way for many others. I'm sure how dated it may seem now ... I wonder what Dale would make of it all in the social media era!
Good question and prompt for thought.
His advice to "let the other person" talk does not have a direct corollary in social media because you aren't in each each other's presence. A "like", upvote, retweet may be similar, but doesn't have the same effect.