An Introduction To Nonviolent Communication (Selection From My Book)

in #psychology7 years ago (edited)

Language is, without a doubt, one of the most important and profound developments in human history. It has allowed us to describe the world we live in and express ourselves to one another. Language lays the foundation for our belief systems and also our idiosyncrasies. Our view of the universe is also shaped by the words that we use to describe what we see and experience. Written language is especially important because it immortalizes information and makes it possible for humans to record an extremely detailed history.

In order to surpass the systemic violence we see in much of our world, we must expand the limits of our vocabulary. Anyone can contribute to the positive expansion of their culture’s vocabulary, and tear down the linguistic barriers set by those who keep us mentally enslaved. Advancing our communication skills is an essential step towards achieving world peace.

One man who has worked tirelessly on communication is traveler and psychologist Marshall Rosenberg. Rosenberg is responsible for developing a new way of speaking which he calls Non Violent Communication (NVC) or Compassionate Communication. This method of communication is simple and has had profound success all over the world, from the feuding tribes of the southern hemisphere to the broken homes of modern America. Marshall recognized that all human language is filled with traps that inevitably lead to conflict, these traps are trigger words which he referred to as “jackal language”.

Jackal language consists of words that imply guilt, humiliation, shame, blame, coercion, or threats. Marshall believes that this kind of language and interaction is not a natural process, but a byproduct of the “culture of domination” that he believes has consumed our species for at least eight thousand years. We agree with his assertion. To resolve conflicts, it is necessary for us to avoid using jackal language, and learn to be empathetic when working out our problems.

According to NVC, conflict arises between two or more people when someone in the equation has needs which aren’t being met. This is the root cause for humans acting out and the reason why some people are oftentimes unhappy with the actions of others. In most conflicts, these issues are never addressed. Instead of identifying everyone’s feelings and needs in order to work towards a solution, the two parties begin a battle of blaming, which neither side can ever truly win.

Nonviolent communication is a very easy method to explain, but can be difficult to master. One of the most difficult parts of the process to actually grasp is the very first step - observation. In times of conflict, many of us are very quick to confuse judgments with observations.

An observation would be “our project is due next week”. In this case you are only stating the facts of the situation, you are not making any judgments. A judgment relating to this observation would be “our project is due next week and you haven’t done a damn thing, I have done all of the work, you are lazy”.

This is an example of the kind of judgments that cause a lot of arguments and miscommunication. It is very common for conflicts to be filled with judgments and labels that only push the conversation into a more negative direction. Don’t get discouraged with yourself if you find it difficult to speak without passing judgments or using jackal language, as these are both things that are fundamentally woven into our language and seem natural to most people.

Once an observation is made, it’s time for the parties involved to express their feelings on the subject to establish a mutual understanding. For example, one could say, “our project is due next week, and I’m very worried about our grade, what can we do to make sure we pass?”

In situations of conflict, it is an unmet need that is causing discontent, so the objective of the conversation is to identify the needs which are causing the feelings. Once everyone’s needs are on the table it becomes very easy to see a possible solution in which everyone’s needs are met and the conflict can be resolved.

This was a very quick and basic introduction to nonviolent communication but there are many books written by Marshall Rosenberg that discuss his theories in greater detail.

There are also local NVC groups around the world where you can learn the techniques. Marshall Rosenberg is just one great mind in a sea of millions, and it is very possible for his method to be someday improved upon, or for an entirely different communication method to develop. In fact, it is probably necessary for each generation to constantly be working to improve our language, so it can be a tool of expression, rather than a tool of oppression.


This was a selction from my book with Derrick Broze "Finding Freedom in an Age of Confusion" which can be found on Amazon, or at the link in my bio below.
AUTHOR BIOGRAPHY:

My name is John Vibes and I am an author and researcher who organizes a number of large events including the Free Your Mind Conference. I write for numerous alternative media websites, including The Free Thought Project @tftproject and The Mind Unleashed. In addition to my first book, Alchemy of the Timeless Renaissance, I have also co-authored three books with Derrick Broze @dbroze : The Conscious Resistance: Reflections on Anarchy and Spirituality, Finding Freedom in an Age of Confusion and Manifesto of the Free Humans

I just won a 3-year-long battle with cancer, and will be working to help others through my experience, if you wish to contribute to my medical bills, consider subscribing to my podcast on Patreon. 

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You gave me a great and fresh term that I didn't know of before: jackal language. Thanks a lot for that and this meaningful piece. The term jackal language in itself explains the unhealthy type of communication we often have with ourselves and others and yes, it mostly happens when a need is not being met. Will be making use of this knowledge both in my practical life and when writing books. Thank you so much!

I believe in harmony and always remain soft in communication. Some say I'm hypocrite. But being too aggressive and strong make a bad impression that I am just there to nitpick and be cynical, though what I'm saying is constructive. I just don't want to hurt egos and don't want to have enemies either.

Sounds like a rehashing of interest based negotiation. Have you ever read "getting to yes"?

it keeps on being reccomended to me which probobly means I should check it out

Basically they explain how most negotiations fail because they are position based instead of interest based. People are not going to compromise their positions but everyone wants their interests met.

yeah that sounds up my alley big time, thanks for the recomendation :-)

this is a new way of looking at conversations for me. I mean I have done it before, but this seems to be a much more structured and formalised approach. It would be interesting to see how this approach may help when there is already an ongoing conflict or when the participants are really not genuine. For example, in the example about the project due next week: what if one or two participants really don't want to do their jobs, will speaking nicely work? How about handling someone like a Hitler or a Baghdadi?

Very interesting topic, I don't think that I've ever come across these theories before, but then again I'm not reading to much about psychology either.

Do you think it's possible to learn NVC through online courses? Or are group sessions required?

I have been able to pick up alot just reading through the NVC books written by marshall rosenberg, and through researching other resources online

group sessions can be good, but arent neccesary

You are correct; the understanding is easy the implication is the challenge. Life is an ongoing battle and we probably won't do it perfectly all the time but practice always brings us closer to perfection. Thanks for sharing man.

Ahimsa. Practice of non violent thought, action and communication.

I am a big fan of Marshall Rosenberg, and nonviolent communication (NVC) is the central part of my approach. I'm new on Steemit, but I am building resources and guides to see if I can help people learn a type of NVC that is adjusted for political discussion. For example, I give examples of how to replace subjective evaluations with factual statements about how you feel.

What I have found is that this approach is best when you are sitting one-on-one with a person. People in an online chat room do not experience your statement about how you fee in the same way that they feel it when two people are sitting together. Either way, NVC helps.

last paragraph touched my heart. it is glad that you won on bloody bitch so called "cancer". keep inspiring and motivating people.

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