Poloniex Support Sucks

I deposited around 107.405 STEEM to @polo-wallet-01 with correct memo , i deposited another 30 STEEM again . My 30 STEEM Arrived but the other 107 Never did .

I tried Chat Support , email support , no-body responds , its been 4 days

if it had been other crypto exchanges , at least support would have replied , i tried everything possible . No help

is this how your exchange works @polo-wallet-01.

I would like to ask this community to forget about it and use another exchange in future or wait for a response ?