I am sorry but I can't help you with that. This is question for @pocketexchange (or @virtualgrowth as he is one that operates @pocketexchange). Most probably he is trying to spend some time off the keyboard (we all are trying to have some RL right? ;-) ). Also, there is no block explorer for Pockets yet so there is a little chance that he misses some transfer for time to time. Try to leave him some message and wait :-).

I am thinking how to help him with transfers accounting, but had not time to do anything yet.