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RE: Performance and Scalability Updates
Interesting, what are we then?
BTW, the definition of a customer: "A party that receives or consumes products (goods or services) and has the ability to choose between different products and suppliers." reference: http://www.businessdictionary.com/definition/customer.html
Authors, readers, investors.
Paid beta testers?
Although the Steemit UI states "beta" and STINC didn't take Steemit UI out of beta, doesn't mean we are beta testers.
You realise how much money is going through the system? And how much money is distributed every single day? And how much money STINC owns through its Steemit account and others?
Yes we are authors and readers as these are the activities the service allows us to do. And we are also investors, since we invest in the currency Steem. In addition we are also curators, and partially decide who gets rewarded for their activities. But we are for sure consumers of the Steemit UI and Steem blockchain (as per definition I gave you in earlier comment), since we consume the service STINC develops, making STINC the supplier and us, the users, consumers.
Keep in mind when we walk or drive the streets, we are also consumers of the road we use, wether we directly pay for usage, or indirectly pay for it.
When we for instant are connected to an energy grid and in addition buy solar cells, put them on our roof and supply unused energy back the the energy grid, we change from consumers, to prosumers - meaning we become producers when we supply our solar energy back tot he grid.
Consumer =/= customer.
If I order flowers for my wife, she's the consumer, but I'm the customer.
I'm paying, therefore I'm owed customer service.
I've never paid a cent to STINC, so Ned doesn't owe me customer service.
A customer doesn't have to pay for a service in a direct manner. We actual create (partially) a value for Steem and Steemit UI, we pay with our time spend, with our knowledge we share in the community; With our activities/projects we define and execute using the Steem blockchain and services around it.
Using your explanation, anybody who offers service without a direct payment involved from the user (the customers and consumer) towards the service owner (the supplier) does not have any obligations. Facebook therefore does not have any obligations to its users? Skype doesn't have any obligations to its users? WhatsApp doesn't have any obligations to its users? WeChat doesn't have any obligations to its users? Whole businesses are build around these free services. These service owners are earning a lot of money because of all these free users. With the third industrial revolution, producers and consumers, suppliers and customers definitions and models changed.
good
Your contract with Ned will outline his obligations.
What about the T&C of Steemit?
Don't remember that bit of the Ts and Cs.
Can you paste it in please?
I'd like to know about all that customer service I got coming to me :)