5 Effective Methods for Resolving Conflict

in #peaceacademy7 years ago

5 Effective Methods for Resolving Conflict


State your feelings using “I” statements

When you say something like, “You made me feel like x,y,z….”, it comes across as blaming and the other person usually receives it as an attack and responds defensively.
Rewording your feeling to something like, “I feel x,y,z when you x,y,z”, still communicates your feeling and does so in a way where the other person is more likely to actually hear it without becoming defensive or feeling blamed.
It also allows you to take responsibility for your own feelings by acknowledging that you own your feelings instead of blaming the other person.


Avoid aggressive communication

There is a difference between communicating aggressively and assertively.
It is important to be assertive, but if you find that you are feeling extremely raw and angry then you are more likely to communicate aggressively.
This is where stepping away in order to cool down comes into play.


Don’t view conflict as a competition

A peaceful resolution to conflict does not involve one person winning while the other person loses.
Work toward a compromise and find a way to have both people involved feel that their needs are being acknowledged.
The conflict is not resolved and will continue if only one person’s needs are being met.


Don’t try to force agreement

Disagreements and different opinions are part of life.
We can’t “force” someone to agree with us and expect a peaceful resolution.
We don’t have to agree, but we should respect and understand that differences will occur.
Try to find some common ground and compromise in order to work toward a resolution.


Focus on a resolution

Sometimes we have to just “agree to disagree” and find a way to resolve the situation in order to move on. Try to work toward a compromise that will benefit both parties involved.
Try to find areas of agreement and focus on those.


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I agree with every word . And I would like to add 6th method )) Say sorry and apologise . Even if you are not guilty and don't have reason to say sorry , all the same apologises and other person will have feelings that he must make something for you.

beda, sundor post korcho

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Reading your post was like something out of my work environment (in a good way). My boss helps us all learn how to communicate better, and that is one of the most important things she teaches us. To turn the "you" into "I" in any situation that arises. It is not an easy thing to do at first, but with practice, it can and will become natural. It's so nice to see others trying to do the same thing. Thanks for the eye opener @aggroed :-)

Great post. I guess I should change my old ways.
Pulling my glock out worked for many years but you post got me thinking. Awesome. Thanks.

Great post

This is a good way to avoid any conflict and communicate effectively.
Thank you

nice work ,its difficult but not impossible ,we can try these method to make relations strong and alive

I think you hit on some great points here. Too many conflicts result in arguments, and these methods are definitely aiming away from that. I think the biggest thing in resolving conflict is being able to bring it up in the first place, rather than hold onto it and let grudges build. Communication is key.

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