'Cash Unwanted' Say More Retailers and Restaurants in U.S. and U.K.
Customers who want to pay in cash are facing more rejection as a growing number of businesses are pushing for cashless transactions. They claim speed, efficiency and safety of employees (from robberies) is validation for their rejection of cash, basically telling customers "your cash is not wanted here".
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flickr/Gary Stevens, CC BY 2.0)
Corporate capitalism might want to push for a cashless society that they have greater control over, but governments aren't too in a rush despite the same benefits and control they could exercise. Some countries and U.S. states have banned the rejection of cash in efforts to preserve the rights of customers to transact with businesses in the accepted currency of the nation.
According to a Wall Street Journal, a survey puts cash at 30% of all transactions in America, and 55% of them for transactions under $10. Cash is still going strong despite the convenience for plastic for purchases. To alienate such a large preference for payment and forcing people to use electronic payment methods may work against companies. Maybe they don't know, or they don't care and expect most people to cave-in in order to keep being able to buy what they want.
The Preliminary Findings from the 2016 Diary of Consumer Payment Choice done by Federal Reserve Bank of San Francisco concluded:
Not only is cash used frequently for small value and in-person purchases, it is also used by a wide array of consumers. The data on cash use by household income provides two main insights. First, consumers make—on average—14 cash transactions per month, regardless of household income. It is also noteworthy that cash was the most, or second most, used payment instrument regardless of household income, indicating that its value to consumers as a payment instrument was not limited to lower income households that may be less likely to have access to an account at a financial institution.
Companies are going to be alienating all segments of society, rich and poor alike. Some customers end up having to be "bailed-out" by other customers who are willing to act as bankers to pay for meals or other products and services for people who get stuck being cut off from being able to pay in cash.
People who just want to order a salad are getting refused when all they have is $20 to pay with. Rejected customers are seeing this as elitist, and rightly so. ANd tehy don't go back to businesses that exclude them:
Jaclyn Benton, 30, visited a Sweetgreen near her office in Reston, Va., last summer with $20 cash, but no credit or debit card because she had forgotten her wallet at home. When her order was ready and she went to pay, the cashier explained that the restaurant doesn’t take bills.
“It’s almost like when your credit card gets declined for silly reasons,” says Ms. Benton, who works as an event planner. “It makes you feel like you can’t afford it even though I had the money right there.”
Ms. Benton has no plans to go back: “It feels very elitist,” she says.
A Sweetgreen spokeswoman said its decision makes its team members safer amid the risk of robbery and improves the cleanliness and efficiency of the restaurants.
Even when food comes from local farmers, your local cash get rejected, and they businesses rejects you as a customer. It makes people feel humiliated.
There is no federal law requiring businesses to accept cash. But prior to the modern age, there was no need for it, as cash was all there was. There was no question that cash was accepted. Local lawmakers are beginning to see the problem and taking steps to prevent retailers and restaurants from refusing cash. New York City Councilman Ritchie Torres of the Bronx said:
"I refuse to patronize businesses that reject cash payments, even though I primarily use debit or credit."
People who want to keep transactions private, and those who are more strapped for money will tend to have cash as well. Younger people also use cash from parents to go buy small items. Will we get to keep a strong cash influence in society, or will those who want greater centralized control and surveillance of purchases win out at some point in the future? China seems to be getting it's way as private transaction are being abolished.
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I went to Denny's for the first time in like five years the other day. I tried to pay with cash, and I wasn't outright rejected... but there was some shuffling around about how the money was somewhere else and it was going to be a hassle.
I immediately presented a debit card to avoid delay. It was 3 AM... whatever, but it really made me think about this topic because that would have not have happened a decade ago.
Uh oh, someone is trying to pay with paper... what do we do! Me no understand! I have to count numbers now? Jeez, what an asshole! Just swipe your card and don't make me think or count! lol
That's what one of the reasons was too, that it's easier for the cashiers to do their jobs since they don't have to count cash... lol. Cashless society goes hand in hand with a dumbing down of society methinks ;)
I do have a distinct memory of someone asking what five times three was in a checkout line. It's fifteen isn't it? The mind boggles.
I've had cashiers astonished that I know approx what the total should be in a supermarket, and then check that those special offers on the shelves have not disappeared from their barcodes.
I've also been given too much change, usually in markets - so please keep that dumbing down process going! ;-)
Based on recent trends of businesses to exclude based on views/ideologies it has become apparent that alienating segments of the population is not a concern for many.
I have argued for years that the government has no right to meddle in a business. If one wants to prohibit a certain clientele, or the reverse and allow a certain clientele would be the business owners choice in a free society, no matter if the decision was horrible to most or not. If they make a wrong choice, it is their capital and effort that shall suffer the consequences. Because it is their sweat and capital, it is wrong for the government to get involved. A free market would see the people vote with their wallets.
I use the smoking ban as an example. The government bans it in most businesses. Not their place. If I open an establishment and want to accommodate smokers it should be my choice. If non smokers don't like it, go to a place that decided they will to alienate smokers by banning it. If enough don't wish to be around the smoking, the businesses allowing it will fail.
I tend to agree. The business itself will be hurt by bad decisions in the end, or society will be herded into that direction because they are too focused on buying things and not how they buy them. People need to accept more responsibility to be wise with their purchases, not blind to just get what they want regardless of additional non-monetary costs for doing so.
Here's what I don't understand: As a merchant, credit card processing fees eat up between 2% and 3% of every transaction. It's effectively another tax - except that it's not paid back to the public as a benefit beyond the privilege of being able to spend your money. And when margins are tight, this is an extremely painful hit.
So why on Earth do merchants want to encourage the use of plastic?
And how did we, as a culture, decide it was appropriate to hand 3% of the gross national product over to credit card processing companies?
Absolutely, seems dumb doesn't it...
A cashless society is a society that is being controlled. At least when the centralized banks lead the market. I think the best way to rebel against this is to stop using the credit card. Always pay with cash.
I'm not saying you shouldn't use the credit card for online transactions and stuff. But when you're out in the real world pay with real money. This may prevent further distribution of a cashless society. At least it will slow it down.
Don't they use this APP for all of their transactions? It's like an ATM, Amazon, Netflix, etc. all in one centralized interface?
Yup, that's the only way we can keep it alive is by using cash. I do my part to keep cash alive ;)
Sweet! Let's keep the Cash alive :)
'Cash wanted' says freedom.
Yup. I spend cash everywhere unless I buy online.
Could be a blessing in disguise for the little guys trying to get their foot in the door. Accept both :)
Yup, let the cashless idiots dig their own grave and let the wise and caring businesses take their place by ;)
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This is really happening too fast! Frightening!
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If I were to encounter a business that didn't accept cash that would be my last visit to such a place.
I pay cash for basically everything except online shopping and sometimes fuel if I want to fill up without guestimating a pre-pay amt.
After having my debit card hacked more than once I just don't trust the security of plastic like I used too.
At least if a thief wants what's in my wallet they'll have to do more than get a set of digits to steal from me.