Like I said, our system retries with exponential backoff, so it could have been that you would have gotten a refund a bit later. But as that is not the case, our moderator @tech-trends gave you a refund
I think you would have gotten a refund anyway, as the error was when sending you your money back. I just want to wait should the system retry the transfer so you don't end up with 20 SBD ;)
After i asked in discord why it wasn't sent like the rest that came after mine and no answer from you or Mods event though were active then i receive refund 8 hours later
I told you to wait a few hours. Our system is automated, so while your refund errored, others did not and proceeded normally.
We logged your issue, checked after 8 hours like I said, found that no automatic refund happened and refunded you manually.
I have checked it and it seems there was a problem that is now fixed. The system should retry in a bit. Should you be still missing the vote/refund in a few hours, mention me and I manually refund you.
Normally all refunds are immediately. But I already answered that comment and yes I read it :)
We wanted to ensure that is was not a double refund. That can happen. It did not in this case so we waited a few hours.Thanks to @tech-trends you got your refund before I woke up, so it was thanks to him that you got your money early.
Early? was 12 hours late, I had mentioned you in minnowbooster discord and neither yu nor @tech-trends responded so there isn't much thanks to be given for the customer support
Like I said, our system retries with exponential backoff, so it could have been that you would have gotten a refund a bit later. But as that is not the case, our moderator @tech-trends gave you a refund
What you said
After i asked in discord why it wasn't sent like the rest that came after mine and no answer from you or Mods event though were active then i receive refund 8 hours later
I told you to wait a few hours. Our system is automated, so while your refund errored, others did not and proceeded normally.
We logged your issue, checked after 8 hours like I said, found that no automatic refund happened and refunded you manually.
Did you read that? :)
did you read that?:)
I was looking for a refund after 4 hours without vote not 12 hours later after i sent
Normally all refunds are immediately. But I already answered that comment and yes I read it :)
We wanted to ensure that is was not a double refund. That can happen. It did not in this case so we waited a few hours.Thanks to @tech-trends you got your refund before I woke up, so it was thanks to him that you got your money early.
Early? was 12 hours late, I had mentioned you in minnowbooster discord and neither yu nor @tech-trends responded so there isn't much thanks to be given for the customer support