The one vital part of the medical field is being passionate and humble towards the patient or the general society...You have to treat the patient as if you are treating your ownself or your family member...Ethical code by Hippocrates is corner stone to the medicine.
Even when taking history of the patient...we should / have to bring ourselves to the level of Patient so as to increase the reppo between the two...and patient be fully comfortable in talking to the medical officer be it nurse or doctor...The proper history is very important for proper diagnosis and proper diagnosis is cardinal part of Success. So having a comfortable reppo with your patient doesn't only help patient but it is important for ypur success too.
I very much agree with you that today patient has become like paperwork...you are keen to finish it as soon as possible without knowing what is written on it or what it conveys. So it is need of hour to change the perspective towards the patients and be wonderful doctor which i am sure you would love...personal thought and experience.