Maintenance work

This section provides guidelines for
customers and licensed plumbers relating
to maintenance responsibility for blockages
in property sewers. The sewer property
connection is the pipe between the inspection
shaft and the junction on the Corporation’s
sewer main, shown as A and B on page 29.
The guidelines ensure that property owners
will not be responsible for excavation to
excessively deep sewers or for excavation
in another property. They apply to the
inspection shaft (IS sewers), long sewerage
connections and jointly used main drains
(other than in strata schemes).

1. Property owners are responsible for the
   cost of clearing any blockage in their sewer
   property connection, where the blockage
   can be cleared from the inspection shaft.

2. Property owners are responsible for the
   cost of any CCTV requirements where the
   CCTV is initiated by a licensed plumber.
   Water Corporation will not reimburse licensed
   plumbers for clearing any blockage where it
   is found to be in the property connection, and
   will subsequently clear it from the inspection
   shaft.

3. If Water Corporation determine that an
   excavation is required to repair the sewer
   property connection, the Corporation will
   assist the plumber when:
   • the depth of the required excavation is 2.5
   metres or more; and/or
   • excavation is required outside the property.
   The diagram below illustrates the intent and
   interpretation of this application.