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RE: You've Been Apologizing Wrongly. Here's the Right Way.
By the way, I took the liberty to link to my own post, which touches up on some of the same things: https://steemit.com/psychology/@protoken/when-someone-is-late-for-your-appointment-you-get-either-relieved-or-annoyed-how-come
I guess they both touch on the topic of getting to know oneself.