I couldn't agree with you more on this one. It's also very easy for people to give their word nowadays but never follow through. You know, since childhood I've always valued this as well. I always told my mom that if she promise something then she must deliver. I would rather prefer you tell me up front that you can't do something. Don't promise and then at the end of the day you don't. So yeah, as hard as it may be to say no, but it's necessary. If you say you are gonna do something, then do it. Or don't promise