You should get compensation for your erased data, as you made it clear that all you wanted was a screen replacement. I say that’s worth $500 off the iPhone 11! Pictures are priceless though.
You should get compensation for your erased data, as you made it clear that all you wanted was a screen replacement. I say that’s worth $500 off the iPhone 11! Pictures are priceless though.
I agree, @daveks, but that'll never happen. I decided to have them send the device to a data recovery service at their expense, but mostly because that was the only solution that made me feel like they're doing something [...and spending something] on the screw up.
If you press the manager, I bet the will offer you something. I hope you can get that data back. I’ve always thought maybe Apple had your info on their cloud, even if you did not have a “back up”. That’s what I’ve thought, as I play with these devices day in day out.