ledger wallet problems!

Hi everybody! I am getting really disappointed about the ledger nano s! It's more than 3 weeks I am struggling juts to store my crypto, erc20 tokens into my ledger wallet! I Have followed recommendations of LW support, I managed only to put my ether and bitcoin (as the apps are already installed in my ledger wallet); I have tried to install the ripple app many times from 2 different computers (closed all other applications) and still do not see any ripple app on my ledger wallet!
I have recently sent some erc20 token to my ether address of my ledger wallet and I do not see them appearing at all! And the transaction id says success (0x8595c1a08453700f543b673ed93e2e7735870e16b85fa8642cdc44d8d4b0a3e0)

Why is ledger wallet so complicated and not working properly!?!?!? Really I am getting exhausted of all my time wasted and still not able to secure my tokens!!! Anybody knows something!? Please help!