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RE: Introducing our user-based support system!
We weren't aware that there is a wiki poject running. We will look into it, and if we are satistified with the quantity and quality of their work we wil ltry to spread it instead of making our own :)
I'm actually surprised how few people know about the wiki. That's one of the major issues I see with this platform; there is no central place to get information. Everything is kind of scattered around and without a great search engine, it is not easy for people to find information. At least with the wiki, it is a community project and central, but there are no permanent links to it from the main interface.