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For the moment they contact us directly by mail or discord and we buy for them the new account or if it's an aware user we explain him/her how to buy an account from Steemconnect, Blocktrades, Get on steem and so on...

Yeah, that isn't particularly good UX. But I was also thinking in that direction. Right now there is no other way unfortunately.

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exactly! thx for your comment btw

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