Developing a Workers’ Compensation Insurance Solution for a U.S. Insurance Company

Enabling a new level of legal and financial protection for Small Business employees nationwide - this is precisely the task one of our clients, a U.S insurance company that caters for SMPs, entrusted to us. Check out how we’ve enhanced their insurance software platform and helped them achieve their new business goals.

Challenge
Our client, Pie Insurance, is a U.S. workers’ compensation insurance company that caters nationwide for SMPs in an extensive range of industries, including auto shops, barber shops, beauty and spas, hotels, caterers, and many others. The company provides workers’ comp coverage through a simple online experience, enabled by a custom-built software platform they launched in 2018.

The Pie Insurance platform offers SMPs’ employees financial and legal protection by covering illness, injury, disability, and death benefits. It allows one to get an online quote in just 3 minutes and calculate a coverage that creates 30% savings for the client as compared with the other options.

At the time Pie Insurance approached us for assistance, they used a 3d-party legacy billing system that hampered business growth. The company wanted to completely redesign their billing service to increase the number of users that choose ACH payments over other payment options. This was going to eliminate any payment delays that lead to the termination of insurance for users in some of the U.S states. Additionally, the client wanted to develop an Insurance Policy Management application and implement more payment options and improve the platform’s UX by expanding its self-service functionality with a personal cabinet.

Pie Insurance approached SPD Group to implement the project through a referral by their CTO, Mr. Mike Gionfriddo, who had previously worked with us for 6 months when he was with our eCommerce client BHN.

Read the full article here: https://spd.group/cases/developing-a-workers-compensation-insurance-solution/