The Official KYC Guide

In order to participate in the crowdsale, you will need to complete KYC. This is a procedure that is required by law, before we can accept payment. It should not take you more than a few minutes to complete.

Email delivery is being resumed, however, the emails will be going out very slowly for the next 18 hours. Everybody is welcome to complete KYC at https://earn.sparkster.me/kyc. You only need to worry if you do not receive an email by Saturday.

Everybody on the whitelist will get an email to let them know where they stand. We are extending the amount of time you have to complete KYC to Sunday at midnight GMT.

It can take up to 1 week to receive a confirmation email from us, as it takes time for us to reconcile your documents. Not receiving an email does not mean anything is wrong. Please be patient with us, there are thousands of people participating in our crowdsale. If your KYC is rejected, you will have the opportunity to correct it.

When reloading the page or logging into the platform, you might experience that some of the images uploaded are missing. Don't worry, this is a bug we are sorting out.

Proceed to complete the KYC in the following order:

1- Fill in your personal information.
2- Fill in the transaction information.
3- Fill in your address information.
4- Upload your government issued ID.
5- Upload a selfie with your government issued ID.
6- Upload your proof of address.
7- Read the terms and conditions and mark the checkbox.
8- Press the "submit" button.

Let´s break this down:

1-

Take into account the following:

a- If you were a presale participant, you will see your email is prefilled.
b- Fill in the date by simply replacing the letters by the corresponding day, month and year.
c- The platform is using your local PC date format. The regular format is mm/dd/yyyy, but if your date format is configured differently, you could see dd/mm/yyyy. In other words, fill in the field based on the date format the platform is showing up.

2-

Take into account the following:

a- You must NOT send payment from an exchange wallet such as Binance or Coinbase. Doing so will result in the LOSS of your SPARK tokens. We recommend only sending your payment from MyEtherWallet, MetaMask or MyCrypto.com. Please be very careful about this. If you do not have a wallet with MyEtherWallet, MetaMask or MyCrypto.com, you will need to create one first.

3-

Take into account the following:

a- Date of the document must be within last 6 months.
b- The information provided must match with the image uploaded for proof of address.

4-

Take into account the following:

a- Fill in the date by simply replacing the letters by the corresponding day, month and year.
b- The platform is using your local PC date format. The regular format is mm/dd/yyyy, but if your date format is configured differently, you could see dd/mm/yyyy. In other words, fill in the field based on the date format the platform is showing up.
c- Formats accepted are JPG/PNG/BMP and the max. size is 2 MB.
d- The image should be as clear as possible.

5-

Take into account the following:

a- Formats accepted are JPG/PNG/BMP and the max. size is 2 MB.
b- The image should be as clear as possible.

6-

Take into account the following:

a- Formats accepted are JPG/PNG/BMP and the max. size is 2 MB.
b- The image should be as clear as possible.

7-

Take into account the following:
a- Read the "terms and conditions" until the end in order to enable the checkbox.

8-

FAQ - If you are a citizen of India/Philippines or you are struggling with proof of address:

If you are in TOP 5000 then you are eligible to do KYC .

Please apply for KYC and use Google chrome.

-Age should be 18+

-Aadhar card is accepted add a date 6 months from now in expiry date field.

-Selfie with National ID is required.

-Bank statement or utility bill is required for address proof

-If you have none for address proof get a notary certificate from the local notary person specifying your address with photograph stamped.

Documents accepted

Passport
Driving license
National ID
Voters ID
Bank statement
Telephone ,Mobile , Electricity ,Water bill
Rental bill
Notary certificate for address proof

-Once you submitted then you don’t need to worry. Your documents may not appear when you login next time. You are safe.

Email us at: [email protected] if you still need help.

KYC deadline Saturday 23/06/2018
Crowd Sale 30/06/2018