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RE: Congratulations to the winners of Pencil drawing "Portrait", Competition (No 02) You can win PUSS Coin (Prizes: Prizes: $22 USD worth PUSS)
Greetings, friend. In my case they were owing me 3 prizes, but the money did not appear in my Poloniex account. So what I did was report the problem to Poloniex "support". There they ask you for some transaction information.
What transaction information did you provide
At first you may go to "support" , then you are going to fill out a form with various data, for example: hash code, phone number, email and you explain to them what the problem is.
I chatted the support and they are asking for a TXID