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How did you do it

@iamguchidanart

  • Log in to your poloniex wallet
  • click on the icon at the top left
  • click on help center and lay your complaint. They are not always online. If the help centre page did not open, still check after some time.

But how long did it take for the problem to be resolved

@iamguchidanart 24 hours but you should know that the time taken to resolve your case may not be the same as mine. It may take less or more time.

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