Emotional Intelligence in Leadership | Week 3

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◉ What is emotional intelligence, and why is it vital for leaders?

Emotional intelligence is the ability to use your own emotional knowledge of yourself and others, to inform healthy choices.

It's really being able to understand what your emotional experience is, to be able to understand other people's emotional experience.

And then to be able to use that information to inform choices. Now there's a more complex definition, which is that there are four domains of emotional intelligence that encompasses 19 competencies.

◉ How can leaders manage their emotions effectively?

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The first domain is self-awareness. Self-awareness is the ability to know your own internal resources, to be aware of your emotional states, like your four basic emotions, your ability to know your strengths.

Self-management is another domain. This is things like impulse control, adaptability, flexibility, and accountability.

And then finally relationship management.

Relationship management is really about how we induce desirable behaviors in others.

This is around conflict management. And leadership. So the ability to collectively create bonds and collaboration.

So clearly emotional intelligence is both a simple thing and it's also a very complex thing.

◉ How does empathy enhance leadership?

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Then we have social awareness. Things like empathy, things like service orientation. So when, or in mentoring. So if you have someone that you're leading and that you pay attention with, with concern and interest in what their developmental needs are. These are people high in these competencies around social awareness.

I'll leave you with a favorite quote. "When we feel good about ourselves, we have more to give to others".

Now despite the fact that it's my favourite quote, I actually really like this quote because it just feels so true and important for us. And especially for people who are leaders and really high-functioning folks like yourselves.

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