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RE: Steem Solar Savvy #1 : Solar panel make-up
What happens if we don't find the consultation helpful or if their advice doesn’t meet our expectations? Do they refund the money! 🤔
What happens if we don't find the consultation helpful or if their advice doesn’t meet our expectations? Do they refund the money! 🤔
Oh no, there is no guarantee of satisfaction. What they do: if you give them the order for the realisation of a larger system, they charge a proportion of the consultancy costs as a discount in kind. But they also tell you straight away: we don't have time to accept orders for them for the next two years. In other words: we have no intention of granting such a discount. In other words: we don't install anything, we only advise. Note: usually rather bad, due to lack of practice...
Sounds like the perfect business model! a pay-to-wait and then ignored system 🙈
Exactly! I guess they know exactly what they're doing ;-))
That's the point! 👍
A typical question any Nigerian client would ask! 😅
I believe every client should ask that question, but there’s a significant difference in mindset between developed and developing countries. Even here, salespeople often have to beg for a moment of someone's time for a consultation, rather than charging for it 😅