I'm sorry that the more toxic individuals have gotten to you, it's always the least productive people that create the most drama/noise. I think it's advisable to simply mute and ignore these individuals & move towards promoting more productive communications platforms.

There are many inherent issues that come with working in a decentralized network/community - in a real business HR would get involved to mediate such situations, employees likewise have contracts which can be terminated and you can't make a new identity to walk right back in.

Likewise, we operate under all time zones (someone may be half asleep whilst others are flipping out), you can't tell any users level of sobriety nor their mental state before/during text communications which can compound conflict and everyone has their own personal agenda.