Day 71:) Do you have an Emotional Bank Account (EBA)?
What is an EBA?
You have heard of financial saving accounts in banks, where we deposit our money and withdrawals as per our need. Similarly, everyone of us has an emotional account, where the currency is trust, kindness, love and more. There are four types of people:
A) Those who don’t know about EBA.
B) Those who know but never deposit the currency.
C) Those who know yet deposit in irregular fashion.
D) Those who deposit regularly.
Knowing or Unknowingly, everyone has the account. Some people work consciously putting on efforts to grow the account value, making their lives more colorful and joyful.
Why do we need such an account?
As humans, we are emotional in nature. Sometimes we are dejected, other times we are full of energy. The human relationships are based on trust. It grows with time as we spend more time and get to know each other. With the unconditional love and the commitment to keep promises, the trust compound. On the other hand, when we cheat, disobey or misbehave. We over withdrawal from the account, leaving the balance negative.
When we are down, we generally talk with our families or friends, withdrawing from the emotional account. If a large reserve of trust is not sustained at first, we won’t have anyone on our side during the time of needs.
Almighty gave us a great opportunity to make our deposits stronger than ever before with not only friends and family but also customers and employees. With the people, you can contact frequently require more investment since with continuing expectations the accounts evaporate.
Here are three ways you can practice improving your deposits:
• Seek first to Understand then to be understood – Freefall listening really helps to know the other person well.
• Doing little things – People generally remember the small act of kindness more as they are close to their heart. In relationship, the little things are the big things
• Say Hello – Saying hello is the best way to initiate a conversation and build some cash in the EBA. Most of the time we are so occupied in our thinking that we even forget to greet another person.
The principle of EBA has been described well by Stephen Covey in his book “The 7 Habits of Highly Effective People”