I’m an ideal world it’s the shipping companies problem to solve it - but this was a unique mess up of biblical proportions- because they delivered the wrong roaster to a company where the person who ordered it is away - so the staff just expected a roaster and when it arrived immediately unpacked it, destroyed the pallet it was on to get it off it - and after all that proudly sent photos to the travelling boss - who pointed out it was the wrong colour and too small. But with the pallet base the roaster was sat on to build the crate around it destroyed - there was no way to crate the roaster and so no way to move it with a shipping agent without it being damaged - they are tall and narrow with most weight high up. So then it became my problem - man with a rented Luton van with tail lift and spare pallet - managed to put the roaster on the van, pallet on the tail lift and level it with the van floor - then slide the roaster onto the pallet using a pallet truck - the only way with a 500kg bit of equipment and no fork lift. !COFFEEA

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