Yes it is true, followers are also important, they are very potential to be supporters, it really depends on how we manage them. Followers are like consumers in marketing, they will become loyal and become supporters when they get satisfaction. SUPPORTERS will also be bored and revoke their support to us, when we do not provide feedback on their support. So both are vulnerable to change, the follower can be a supporter, and supporters may just pull out their support, but supporters are more reactive and real.