I think part of the issue we face is that we have given corporations "independent status," which means they no longer serve those who created the company... they serve themselves. The mission is no longer to "produce the best and most innovative product," the mission is to make money. And often that is done at "human cost." I saw that firsthand, working at a Fortune 500 company where "making the quarterly numbers" took precedence over all else.

So what is "wrong" with that? The issue is that the focus becomes more on keeping investors happy than on keeping customer/consumers happy. Investors are the primaries, customers are the secondary. Under such a system, the human factor is dispensable.