One thing that Binance can "RESEARCH" is how to use a STEEM wallet. There are 7,306.880 SBD in your wallet that your customers have accidentally sent to your exchange instead of STEEM. You are holding onto customer's funds and making them unhappy when it is extremely easy to return them. It can be done manually or by automation and it is free to transfer all the funds back to their source.

There are countless upvote services on the STEEM system that automatically return incorrect payments ALL the time. Remember, it is automated and can be done. You just have to research how they do it.

Here is a screen shot of your @deepcrypto8 account balance of your customer's currency.