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     7 years ago 

    By testing, I meant sending just 0.01 coins, for instance. Then if I send them following the proper procedure.
    I've made several mistakes: using the wrong account name, account type (sending SteemDollars to a Steem account), wrong memo, or the coins just didn't get there, for unknown reasons to me.
    When you ask for support, you are usually told to check the blockchain. But I just feel it is complicated even while it is shown in a format easy to read.

    If you don't get your reply, try OpenLedger's Telegram.

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