I actually think, that they handled the crisis communication part very well! I had no need to use Binance the past 2 days, but even I couldn´t oversee the huge amount on information they were giving out. I´m no big fan of their usual way to communicate (especially after introducing STEEM last week and giving no timeline, when withdrawals would work!), but here they really did everything right to keep the trust of their customers. ...and McAfee is a douchebag anyways 😀