Before making a telephone call, how often do you ever rehearse what you are going to say?

in #crowdini6 years ago

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Before making a telephone call, how often do you ever rehearse what you are going to say?

Never (26%)
*************

25% of the time (38%)
*******************

50% of the time (17%)
********

75% of the time (6%)
***

100% of the time (10%)
*****

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Sort:  


I answered
25% of the time

For those important calls... And to terrible customer service representatives who don't actually help.


I answered
Never

I think it's what the majority chose


I answered
Never

That's a good idea though...


I answered
Never

I sometimes have to make a list if it’s an important call (to Medicare or Social Security...ha)...does that count? Otherwise, my days of having to rehearse « those » kinds of phone calls are way behind me. Sadly enough. Or maybe...lucky me.

Now you can just break-up by text!


I answered
25% of the time

It depends on who I am calling and why.


I answered
25% of the time

25% OF THE TIME


I answered
Never

Rarely make phone calls but I guess I have an idea in my head. I don't rehearse though.


I answered
25% of the time

...


I answered
25% of the time

Only if I'm giving the hard sell or bad news to a client.


I answered
25% of the time

...

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