Counter Life in NTU Library(PART 2)/在台大總圖的櫃台生活(下)

in #cn7 years ago

(小提醒,中文版的內容在下面,請往下拉)

In yesterday's post, I've introduced my work content of access controlling, and today's post is about my counter life of circulation service!

For part-time workers like me, the work content of circulation service only involves borrowing and returning collections of the library, and dealing with reserved books. Actually there are more complex works for normal librarians to do.

In general, works of circulation service are simple for us, but when encountering midterm of final test, there must be a mess. Students would borrow and return books constantly all the time, line a long queue and ask all kinds of questions. We sometimes even consider ourselves fell into the hell of books, especially when we actually also have our own exams and reports to complete. It's really exhausting.

Sometimes there are some "little pleasure" during the work, and what I love the most is that I can check the books returned by readers and borrow them directly if I get interested in them. I usually don't know which book to choose when I stand in front of the big book shelves, but the books returned by readers to some extent show their readability. Through this process, I have already discovered lots of appealing Chinese and English novels, and these books illuminated my life with their charming magic.

No matter being in the counter of gate or circulation service, meeting a lot of different people is unavoidable. We learn how to get along with strangers, offer appropriate services, and keep a calm but warm heart in this job. Although we may occasionally encounter frustration, but we still learn to embrace it and grow up. We all love NTU Library deeply, and create beautiful memories here together.

At last I want to say,
"Welcome to National Taiwan University Library!"

在昨天的貼文裡,我介紹了在門禁管制的工作內容,今天的部分是關於我在流通櫃台的打工生活!

其實在流通櫃台,我們這些工讀生所負責的只有借還書服務跟處理預約書籍的事項而已。還有很多更複雜的業務,是需要正式館員來辦理的。

一般來說,流通服務的工作對我們而言算滿輕鬆的,但是只要一遇到期中期末考,狀況就會變得一團亂。學生們會無止無盡的來借書還書、在櫃台前大排長龍,然後問各式各樣的問題。有時候甚至覺得自己根本就掉入書本的地獄裡了,尤其在我們還有自己的考試要考、有報告要完成的時候,真的會超級累。

在流通櫃台工作有時候會有一點"小確幸",其中讓我最喜歡的就是我可以在辦理還書業務時,只要看到自己感興趣的書就能直接借下來(當然如果後面沒有人預約的話)。通常我站在一大面書架前的時候我其實不知道自己要選甚麼書來看,但讀者還回的書籍某種程度上顯示了該書的可讀性。透過這個過程,我已經發現了好多引人入勝的中文或英文小說,而這些書也以它們迷人的魔力點亮了我的生活。

不管是在門禁櫃台還是流通櫃台,遇到各種不同的人是在所難免的事情。我們在這樣的工作中學習怎樣與陌生人好好相處、提供適切的服務還有保持冷靜卻溫暖的心。雖然我們偶爾也會遇到挫折,但我們仍然學著欣然接受它並從中成長。我們都深愛著台大圖書館,而它也讓我們在這裡共同創造了美好的回憶。

最後我想說的是--

"歡迎來到國立台灣大學圖書館!!!!"

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又發現來自台灣的夥伴了,不知道還有多少流落在外呢!
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